Black Pirarucu Clogs

Our boots are made TTS (True to Size). We recommend using a Brannock Device for measurement comparison. If you are in between sizes or have a wider foot, please size 1/2 a size up.

Our Huaraches and Clogs are Regular sizes:

• Women's (American with equivalent C-D)
• Men's (American with equivalent D-EE)

PLEASE NOTE: Break-in period varies from person to person. Please allow some time for the handmade footwear to break in fully. Wear for a few hours the first couple of times and progress as the comfort improves. Before you know it, your feet will mold and shape your handmade footwear. 

For any questions or assistance with your order, please contact us at botashastalamuerte@gmail.com. We are here to help you every step of the way.  

Eligibility

Exchanges and Shop Credit Only: Returns can be exchanged or credited to your account, but refunds are not available.

Final Sale Items: Pre-orders, and Happy Little Accidents (Discounted Footwear) are final and cannot be refunded or exchanged

Process

1. Contact Within 7 Days: Notify us within 7 days of receiving your order if you wish to return or exchange an item. This helps us manage inventory and reserve the item you need for an exchange
2. Return Confirmation: Wait for an email confirmation from us before sending back any items
3. Ship Items Within 7 Days: Once you receive the return confirmation email, mail the items back to us within 7 days to remain eligible for credit or exchange

Shipping Costs 

Customers are responsible for paying return shipping costs.

Shipping costs are non-refundable. 

Additional shipping costs for exchanges are the customers responsibility. 

Botas Hasta La Muerte does not assume responsibility for reimbursement or compensation for returned packages lost in transit without proof of delivery to Botas Hasta La Muerte. 

We suggest using a shippinh service with tracking for items over $100.00. 

Conditions

Unused/Unworn Items: Items must be unused and unworn (except for trying on). Returns are subject to our discretion and may be denied if they do not meet our standards, in which case they will be sent back to you.

Sizing Guide

Please review our sizing guide carefully when placing your order. We recommend using a Brannock device to take your own measurements for comparison. Feel free to reach out to us for any questions or additional advice.

Quality Assurance

Satisfaction Guaranteed: We guarantee the workmanship of all our products. If you encounter any issues, please let us know, as we are committed to providing top-quality products.

Contact Information

For any questions or concerns about products and returns, please email us at: botashastalamuerte@gmail.com